Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
Frequently Asked Questions
Sizing details
All product dimensions (length, width, and height) are clearly mentioned in each product description.
Please review the measurements carefully before placing your order.
As every item is 100% handmade, slight size variations may occur. This is normal and adds to the uniqueness of handcrafted products.
If you need help understanding the size or require additional details, feel free to message us — we are always happy to assist.
Care instructions
Handle the product with care as it is a handmade item.
Clean gently using a soft, dry cloth. Avoid water, harsh chemicals, or abrasive cleaners.
Keep away from direct sunlight, excessive moisture, and extreme heat to maintain its natural finish and detailing.
For long-lasting beauty, place the product on a stable surface and handle gently during cleaning or moving.
Gift wrapping and packaging
All orders are packed securely to ensure safe delivery.
Each product is carefully wrapped using protective materials to prevent damage during transit.
Gift wrapping is available on request. If you would like your order to be gift-wrapped or include a personal message, please mention it at the time of checkout or send us a message after placing the order.
We take special care in packaging so your item reaches you in perfect condition.
Wholesale availability
Wholesale orders are available with a minimum order quantity of 20 pieces.
Eligible wholesale orders receive an additional 10% discount on the total order value.
Pricing, production time, and customization options may vary depending on the design and quantity.
Please contact us via Etsy messages before placing a wholesale order to discuss details and confirmation.
What are the dimensions of the product?
Each product listing includes exact measurements in the description (length, width, and height).
Please carefully review the size details before placing your order.
Are the sizes exact or can there be slight variations?
As all items are 100% handmade, slight variations in size (a few millimeters) may occur.
This is normal and part of the beauty of handcrafted products.
How can I understand the size better before buying?
We recommend checking the product photos, close-up images, and any scale reference provided in the listing.
If you need more clarity, feel free to message us — we are happy to help.
Custom and personalised orders
Weight details are mentioned in the product description wherever applicable.
If weight is important for your purpose (gift, shelf, wall, etc.), please message us before ordering.
Custom and personalised orders
Yes, custom size requests are welcome, depending on design and availability.
Please contact us before placing the order to discuss your requirement.